Privacy Policy

1. Information We Collect

At Meraj Gems & Jewellery, we collect information you provide directly to us, such as when you create an account, make a purchase, submit an inquiry, or contact us. This may include your name, email address, phone number, shipping address, and payment information.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and inquiries
• Communicate with you about products, services, and promotions
• Improve our website and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services (e.g., payment processors, shipping partners) or as required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Cookies

Google Analytics receives page visits, product interactions, purchase values and anonymous transaction references to measure website use. Google Ads and Meta receive advertising conversion events, device information and permitted cookies for measurement and ad optimization. Microsoft Clarity processes site interactions and session recordings for usability analysis, under the analytics choice. Optional tracking is blocked in consent-required or unknown regions until accepted, and explicit refusals are respected everywhere. Contact details are not sent for customer matching. We retain visitor choice records on this browser, with the visitor reference, time, region and notice version; withdrawal preserves earlier acceptance evidence. You can withdraw or change your choice at any time using Cookie settings in the footer.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@merajgems.com.

7. Business Information

This website is owned and operated by Meraj Gems and Jewellery Private Limited.

Email: info@merajgems.com
Phone: (+971) 55 295 9712