Terms & Conditions
Last updated: 30 October 2026
1. General
This website is owned and operated by Meraj Gems and Jewellery Private Limited ("Meraj Gems", "we", "us", or "our"). By accessing and using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Products & Pricing
All products listed on our website are subject to availability. Prices are displayed in Indian Rupees (INR) and may be updated without prior notice. Product images are for illustration purposes and actual items may vary slightly.
3. Orders & Inquiries
Submitting an inquiry through our cart does not constitute a confirmed order. Our team will review your inquiry and provide a detailed quotation. An order is confirmed only after mutual agreement on pricing, specifications, and payment terms.
4. Payment
We accept various payment methods as communicated during the quotation process. Full or partial payment may be required before production of custom orders begins.
5. Shipping & Delivery
Shipping timelines and costs will be communicated during the order confirmation process. Meraj Gems & Jewellery is not liable for delays caused by third-party shipping providers.
6. Returns & Exchanges
Returns and exchanges are subject to our return policy. Custom-made items may not be eligible for returns. Please contact us within 7 days of receiving your order for any issues.
7. Certification
All gemstones and precious metals sold by Meraj Gems & Jewellery come with appropriate certification and authenticity guarantees as applicable.
8. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Meraj Gems & Jewellery and is protected by applicable intellectual property laws.
9. Contact
For any questions regarding these terms, please contact us at info@merajgems.com or call (+971) 55 295 9712.